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Stack Mode's CRM Solutions
Stack Mode is an award-winning digital agency that focuses on high-performance solutions that meet each and every need of our clients to help them grow their business. When we build a custom CRM platform for you, it will be meticulously engineered to help you run your business more efficiently and effectively.
With Stack Mode's custom CRM Solutions, you'll receive a tool than can handle just about every aspect of running your business, exactly as you need it to. From workflow automation, to automatic appointment bookings, to email marketing, to setting up unlimited sales funnels and more.
Our custom CRM process starts with analyzing your company, is customers, and your sales and marketing funnels. We build solutions that are user-friendly, practical, and effective.
Instead of paying for multiple services separately, or for a pre-built CRM option that only has some of the features you need, we craft a tailored solution that has the every tool you need to help you grow your business.
How We Do It
Every business operates a little differently, that's why our first step is to fully understand your business, customers, and what types of tools and automations can be setup to help you grow your business and operate more efficiently.
Depending on your business and processes, we'll craft the perfect solution that will help you stay connected with your contacts. Whether you need regular email marketing campaigns or the ability to automatically send off text messages when a visitor completes an action, the goal is to configure your CRM to help relieve some stress and stay on top of all of the opportunities available to your business.
We combine the goals your business would like to achieve with the expectations of your customers to ensure you have a reliable and effective CRM that can help you close more deals and stay in front of your customers.
How We Build Our Custom CRM Solutions
Before we start putting features together, we take the time to research your business. It's important that we understand your goals, audience, and competitors in order to ensure that your new CRM is truly catered to your business and how you engage with the world.
After we are done with our research, we start the process of developing custom tools that your business can use to accomplish tasks and help take your business to the next level. We develop every aspect of your CRM to help support your business so you can put more focus into areas of your business that will you grow.
Once your CRM is ready for delivery, we provide an onboarding process to help get you familiar with your new CRM and powerful features that have been custom-built to support your business. As you start to use your new CRM, we work closely together to optimize the tools to help you get the most our of your investment.
What the Right CRM Can Do for Your Business?
If your business is your baby, then your customers are its lifeblood. Nurturing and developing your relationships with your customers is not only crucial, it's everything. How you manage these relationships will have a direct impact on your organization's financial returns, reputation, and future.
Given the importance of building relationships with your customers, you shouldn't be leaving this job up to spreadsheets or a one-size fits all solution, operating your business with the right tools in place means engaging with your customers at a higher level, which has the power to greatly improve the results you are getting.
If you want to drive more sales, resolve customer issues more-efficiently, and maximize the satisfaction of your customers, then you need a custom-built CRM solution.
The quality of the tools you use to run your business have a massive impact on your business's ability to deliver, engage, and grow. Team up with Stack Mode to equip your business with advanced technology solutions that help you operate more efficiently and generate more revenue.
Schedule Your Custom CRM Strategy Call Today!
Our CRM Solutions Include
We’ve helped over 300+ companies, large and small, and from various different industries.
We deliver the highesty quality on every project, ensuring maximum performance and results.
CRM Strategy
A customer relationship strategy is a plan to grow sales and improve customer service using a combination of technology, processes, and actions. Your CRM strategy is your company-wide gameplan for your business to help grow revenues, reduce costs, and enhance customer relationships. We'll tailor your new CRM to help support your business and unlock new possibilities & opportunities for growth.
Sales Pipelines
Your sales pipeline refers to every step in your sales process that your sales team takes to move a deal from introduction to close. Every sales funnel should comprise the various stages of your buying process to help guide your leads to do business with you. We create sales funnels to help you visualize your sales process and provide valuable insights into the success of your sales process.
Email Marketing
Email marketing is a powerful digital marketing tool that allows your business to communicate directly with your target audience and loyal customers. Generate more revenue by equipping your CRM with email marketing capabilities, allowing your business to leverage the perfect combination of persuasive design, automation technology, and consistent engagement with your customers.
SMS Marketing
The benefits of SMS marketing include high deliverability, increase customer engagement, and the opportunity to connect with more of your potential customers. SMS is one of the most convenient channels for communicating with your customers, and one of the most preferred mediums by customers themselves. Sending and tracking SMS marketing with our CRM solution is no problem.
Phone Dialer
Not every business needs the power of a phone dialer but, for those that do, we've got you covered. Auto dialer software eliminates the need to spend pointless time dialing each and every telephone number, allowing your sales team to connect with your leads quickly and effectively. Telemarketing is no problem with our custom CRM, simply load up the number you wish to call and let the CRM do the work.
Workflow Automations
By automating workflows, businesses can reduce the need for manual work and repetitive tasks. As a result, operations and processes become more efficient and your team can spend more of their time with value-adding activities. Our CRM will allow you to put your workflows on autopilot and empower your sales team to by giving them the tools and technology they need to excel.
Bookings & Meetings
Let your leads quickly and easily schedule a time to do business with you. Set up online calendars for individuals, teams, or round robin groups. Embed your different calendars online to encourage your customers to book. Meetings are at the heart of any sales strategy, our tools provide an easy way to book and manage your sales appointments.
Reputation Managment
Brand reputation management is the process of monitoring how consumers perceive your business and taking strategic action, when necessary, to protect or improve your reputation. Our CRM allows you to quickly link your Google My Business and social media profiles. In addition to monitoring reviews, you'll be able to quickly send out review requests.
Our Custom CRM Process
Our process invovles the design, sales, and science behind what makes an advertising campaign successful.
Discovery
The first step in the process is to deep dive into your business, customers, and processes. We'll find out what's working, what's not, and discover valuable opportunities that can be paired with technology to help you maximize performances.
Strategy
Once we have the data we need to understand your business, we start crafting a strategy. The strategy process involves creative ideas and powerful solutions that will allow our development team to put together the perfect CRM for your business.
Development
With our strategy and game plan defined, we're ready to start building out your new tools. During this stage we'll build custom solutions that support your business, as well as setup advanced technologies, workflows, and automations.
Management
Once your CRM is ready, we'll make sure your team gets the most out of it with a helpful onboarding process. As with most marketing strategies, optimization is key, so we'll work closely with you to ensure you get the most out of your CRM.
Why You Should Partner with Stack Mode for Your Custom CRM
Starting, running, and growing a business is no easy task. With the amount of different social platforms, marketing strategies, and technology required to run a business, there's no question that things fall through the cracks from time to time.
Having an advanced CRM built for your company is about more than just testing another marketing strategy, it's about equipping your business with the tools to stand out from the rest, market to your customers at a higher-level, and setting up your sales team & process for success.
With all of the different tools that are available to businesses these days, it can be hard to distinguish what the best tools for your business may be. Additionally, having all your tools separated can lead to an increased cost that not only is costing you tons of money, doesn't have the ability to deliver the results you need.
At Stack Mode, we've been equipping our clients with the tools and technology they need to stand out from the competition and successfully engage with their audience for over 10+ years. Our experience and understanding of what succesful marketing looks like is what led us to create our own CRM solution. Not only does our custom CRM solution provide a centralized and effective way to market to your customers, we tailor and optimize our CRM solutions to ensure our clients have everything they need to succeed.
It's important to understand that the tools and quality of your systems will directly effect your ability to excel and grow your business. We set out to be the #1 choice for service-based businesses looking for the type of quality that delivers real results. At Stack Mode, we are known for producing results, and we can't wait to do the same for your business.
Our Philosophy
We understand that every business is different, which is why we don't use templates or pre-packaged solutions. We belive in building a customized CRM solution that targets the unique goals and needs of your business.
We understand the power of technology in today's world, especially when it comes to growing a business and keeping up with your customers on all of the available platforms you can find them on. You can find hundreds of CRMs to set your business up with in just a few minutes of searching the web, our solution is different becasue its created and configured to truly support your business.
We Do More Than Just CRMs
Web Design
Our expert UX & UI design team will deliver the perfect design and strategy to help you stand out from the competition and convert your website traffic into paying customers.
Learn MoreWeb Development
Developed from scratch for maximum performance. Delivering unmatched results due to our clean code, SEO best practices, and proven strategies.
Learn MoreSearch Engine Optimization
Take over your local market with proven and reliable SEO strategies that go to work for your business and put your services in front of your customers when they are most-ready to buy.
Learn MoreFacebook Ads Management
Allow your customers to engage with your business and build brand awareness by advertising your business on the largest social media network in the world.
Learn MoreGoogle Ads Management
Generate sales by utilizing the power of Google Search and its powerful Display Network. Put your business in front of your customers when they need your services most.
Learn MoreCustom CRM Solutions
Convert more leads and close more deals with a tailored CRM solution that’s 100% customized to support your processes, marketing goals, and sales strategy 24/7.
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We Must Be Doing Something Right!
We pride ourselves on delivering 5-star quality and service on every project.
All of our reviews are publicly available on 3rd party review platforms.
Absolutely could not be more impressed with this company. They took my idea, created an amazing website, and provided exceptional customer service. Very moder, clean, and professional design.
Great work on our website and very good with communication. It's great to have a team you can count on. We highly recommend working with Stack Mode Marketing Group!
Stack Mode Marketing Group helped Black Eagle Consulting, Inc. build a brand new website. They were very helpful, accommodating, knowledgeable, and quick to respond! Thank you Stack Mode!!
CRM Frequently Asked Questions
Do you have questions about CRMs? Here are some of the most common CRM questions to help you understand what you need to know before getting started.
- Is a CRM Good for Small Businesses?
CRMs are excellent tools for businesses of any size. If anything, small businesses stand to gain more from implementing a customer relationship management tool. Not only will this tool help you streamline your lead acquisition, a critical aspect of your business, but it will also help with contact customers more effectively and seamlessly.
- What Type of Businesses Use CRMs?
Any kind of business that works with multiple customer contacts, current and new, will benefit greatly from adopting a CRM solution.
Some of the industries where CRMs are most effective include:
- Real Estate
- Insurance
- Information Technology
- Banking and Finance
- Doctors, Hospitals, and Healthcare
- Attorneys and Accountants
- Manufacturing
- Wholesale Shipping
- Logistics and Shipping
- Consulting Firms
- Retail
- Hotels
- How Do I Know If My Company Needs a CRM?
While each business has different needs, you might need to adopt a CRM solution if you are having the following problems:
- You have slow or inefficient customer response times.
- You have issues keeping up with the lead flow.
- Your customer data isn't readily available.
- You lack a general view of your business.
- You don't have efficient reporting tools.
- You don't use a personalized marketing approach.
- How Does a CRM Improve Sales?
A CRM tool will benefit practically all aspects of your business, but the biggest improvement will be for your sales department.
Some of the sales benefits of implementing a CRM include:
- Target key leads and avoid cold ones.
- Gain greater visibility of upsell and cross-sell opportunities for existing customers.
- Increase sales productivity by reducing manual operations.
- Improve customer retention.
- Uncover referral opportunities.
- Engage current and new customers with relevant information.
- What Is the Difference Between a CRM and Salesforce?
Many people confuse CRM and SFA technology since they are sometimes used interchangeably, even though they are different technologies.
Sales Force Automation, or SFA for short, focuses on optimizing the sales process and is more centered on prospects than customers, while CRM has a more broad approach that targets sales but also customer relationships.
