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Custom software articles for growing businesses.
When software built around your business beats another subscription, and how to plan it.
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SaaS Sprawl: What Your Software Stack Is Really Costing You
SaaS sprawl is the slow pile-up of subscriptions, logins and copy-paste between tools. Here is a simple way to add up the real cost and decide what to do about it.
Read articleSmall Business Dashboard: One Screen That Runs Your Week
Monday morning, five tabs open, and still no straight answer to how the business is doing. What a good dashboard shows, what to skip and how to get one that is yours.
Read articleSoftware Requirements Document: A Plain-English Guide for Owners
You do not need to speak developer to write one. A plain-English way to describe your people, work, rules and data so a builder can quote it and get it right.
Read articleWho Owns Custom Software? Code, Data and What to Put in the Contract
You paid for the software, so it's yours, right? Not automatically. Here is what ownership really covers: code, data, accounts and documentation, and what to check in the contract.
Read articleHow to Build a Chatbot for Business in 3 Steps
Building a chatbot is mostly decisions, not code. Here are the three steps we'd follow, from picking the one job it does to launching it with a person standing by.
Read articleWhat Is a Chatbot? How Chatbots Work for Business
A chatbot answers customer questions on your site or in a messaging app without a person typing every reply. Here's how they work, what they're good for and where they fall short.
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